VPN Administrator (Network Administrator)
August 29
🏡 Remote – Anywhere in California
Description
• Configure and manage B2B VPN tunnels to facilitate client connections • Monitor network performance, troubleshoot issues, and ensure high availability optimal connectivityMonitor network performance, troubleshoot issues, and ensure high availability optimal connectivity • Collaborate with cross-functional teams to identify and address current and future network requirements, aligning solutions with business objectives • Create and maintain documentation, including network diagrams, troubleshooting and support procedures, and configuration guidelines • Evaluate and recommend new technologies or tools to improve network performance and reliability • Directly assist external customers encountering network connectivity issues via phone call or asynchronous communication • Provide network operations and troubleshooting support and guidance to internal teams • Assisting with additional team responsibilities where necessary
Requirements
• Expertise building, managing, troubleshooting, and providing customer support for B2B IPsec VPN connections • Strong theoretical and applied knowledge of layer 2, 3, and 4 protocols, with an emphasis on TCP, UDP, and, most importantly, IPsec • Proficiency with the Linux command line, basic scripting, and networking and firewalling software such as iptables or nftables, tcpdump, wireshark, netcat, etc • Strong analytical and problem-solving skills, with a keen attention to detail • Excellent communication and collaboration skills, with the ability to work effectively in a team-oriented environment
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