Sales Associate, Part-Time Melrose RX

September 7

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Reformation

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Being naked is the #1 most sustainable option. We're #2.

Fashion • Retail • Manufacturing • Sustainability • E-Commerce

501 - 1000

💰 $25M Series B on 2017-12

Description

• No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. • Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. • The Associate will execute all efforts required to achieve individual sales goals. • Consistently meet and exceed sales goals. • Assist in clientele generation through customer engagement. • Contribute to an in-store experience for customers that both surprises and delights them. • Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships. • Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability. • Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS. • Understand the need for consistent inventory accuracy and controls in store. • Contribute to Loss Prevention in all areas of the business. • Uphold time and attendance policy. • Ensure the selling floor reflects the brand and concept standards at all times. • Share your deep knowledge about our product with genuine enthusiasm. • Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better. • Help ensure that the store environment is inspiring and our product is easily accessible. • Understand the core values and culture of Reformation and reflect these in all efforts. • Maintain and uphold a professional, healthy, and productive work environment.

Requirements

• Experience working with a sales or retail organization and/or operationally intensive business. • Ability to work in a fast-paced setting. • Strong interpersonal skills and the ability to interact effectively with diverse personalities. • Driven approach to take on new challenges with the self-motivation for your work and career.

Benefits

• Equal Opportunity/Affirmative Action employer. • Consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or protected veteran status.