The Leader in Contact Center Automation.
Artificial Intelligence • Telephony • Machine Learning • Conversational AI • TTS
March 23
🏡 Remote – Anywhere in California
The Leader in Contact Center Automation.
Artificial Intelligence • Telephony • Machine Learning • Conversational AI • TTS
• Partner with business units to define chatbot paradigms in the LLM era • Design, implement, and scale machine learning algorithms and services • Provide architectural guidance and mentorship to the engineering organization • Set the team's technical direction to encourage innovation
• 12+ years industry experience in relevant fields, with 5+ years in technical leadership in Conversational AI products • Domain expertise in Conversational AI, NLP, Knowledge Base, Dialog Management, ASR, LLM • Strong experience in designing and optimizing AI-based solutions for products
• Opportunity to work with cutting-edge AI technologies • Impactful work transforming customer service • Collaborate with other great technologists and leaders • Opportunity for professional growth and innovation
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