Ride Safe, Ride Often, Ride Now!
Motorcycles • ATVs • Watercraft • Scooters • Dealership
July 9
🏢 In-office - Bay Area
Ride Safe, Ride Often, Ride Now!
Motorcycles • ATVs • Watercraft • Scooters • Dealership
• Manage incoming phone calls and internet leads with requests about powersports vehicles. • Confirm sales appointments and perform long-term follow-up on all unsold customers. • Answer incoming calls & respond to internet inquiries promptly with courtesy, honesty, accuracy and professionalism - If you cannot answer the question, make an honest effort to ensure you get the answer from the right source (no matter what they need). • Communicate effectively with customers according to their preferred method of communication (phone, email, text) with exceptional email/writing skills. • Customer follow up and retention- Follow up with all unsold prospects daily and stay in contact with sold customers. • Keep abreast of incoming inventory and be able to operate software to locate our vehicles quickly and efficiently. • Data Entry- Maintain accurate and thorough customer information and all interactions with guests into the CRM • Perform other job-related duties as assigned
• Minimum of 1 year experience in a high volume call center environment • Minimum of 1 year experience handling e-commerce sales leads • Previous Automotive or Powersports internet sales experience preferred • Experience utilizing CRM systems such as Eleads, desired • Outstanding communication skills both verbal and written (including exceptional email skills) • Energetic and Outgoing Personality • The willingness to follow up, and follow-up again, with customers (Persistently Patient) • Internet savvy, great computer skills, and exceptional organizational skills to keep track of all leads • Familiarity with and interest in powersports vehicles
• Healthcare, Dental, & Vision Insurance (we pay a very generous portion of the employees medical premium!) • Life and disability insurance • Generous Vacation/PTO Plan • Employee discounts on purchases • Dedicated leadership team who supports and cares for employees • The opportunity for growth and a solid long-term career...we promote from within!! • Generous training pay for 60 days while you learn. • Commission based pay plan on your appointment shows and appointment sales allowing you unlimited earning potential • And more…
Apply Now