Customer Support Engineer

June 1

🏡 Remote – Anywhere in California

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Logo of Second Front Systems

Second Front Systems

At Second Front Systems (2F), we build software that accelerates delivery of technology to U$1. .$1

Software as a Service • DevOps • DevSecOps • Platform as a Service • Defense Market

51 - 200

Description

• Provide exceptional technical support to customers through GitLab tickets • Troubleshoot and resolve technical issues with AWS, Kubernetes, Docker, Helm, and GCP • Collaborate with internal teams to diagnose and resolve technical problems

Requirements

• Minimum two years of experience in customer support engineering or technical role • Strong analytical and critical thinking skills • Proficiency in technical tools and software

Benefits

• Competitive salary • Health, dental, and vision insurance • 401(k) retirement plan • Paid time off

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