Bringing Rigor to IT Strategy & Execution
IT Services • Government Solutions • Consulting • Database & Software Development • Business Process Outsourcing
March 7
🏢 In-office - Bay Area
Bringing Rigor to IT Strategy & Execution
IT Services • Government Solutions • Consulting • Database & Software Development • Business Process Outsourcing
• System Administrator to support a 24/7/365 Life safety operations • Duties include Configurations and Maintenance of Windows and Linux Servers • Assisting Field and Local Staff issues • Responds to Tier 1 support requests • Provides exceptional customer service • Maintains up-to-date project and architecture documentation • Maintains up-to-date inventory and maintenance records • Resolves connection issues between users and resources • Maintains detailed change history of changes • Supports team efforts to improve cybersecurity controls and defenses • Supports team efforts for threat hunting and mitigation • Manages time and resource constraints
• Help Desk Support Required 1 Years • Customer Service Required 4 Years • Patch Management Required 2 Years • Desktop/Laptop/Server Hardware Required 4 Years • Desktop/Server Applications Required 3 Years • General Network Knowledge Required 3 Years • Virtualization Required 3 Years • Backup and Recovery Required 4 Years • Hands-On w/Network Equipment Highly desired 2 Years • Cybersecurity Highly desired 2 Years • General Database Knowledge Nice to have 2 Years • Programming Knowledge - SQL/PHP/Bash/PowerShell Nice to have 2 Years • SQL Knowledge Nice to have 1 Years
• On Call Rotation Required • Provides exceptional customer service • Communicates effectively with teammates and customers of varying levels of technical expertise • Monitors system resources for server/service anomalies • Supports team efforts to improve cybersecurity controls and defenses • Supports team efforts for threat hunting and mitigation
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