Technical Support Engineer

March 11

🏢 In-office - San Francisco

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Logo of Sigma Computing (hiring!)

Sigma Computing (hiring!)

Collaborative analytics built for the cloud

Data Analytics • Business Intelligence • Data Visualization • Cloud Data Warehouses • Spreadsheet

201 - 500

Description

• Sigma is growing and our user base is growing just as fast. • Looking for talented support engineers with a strong grasp on analytics, curious by nature. • Technical support engineer at Sigma Computing will assist with the diagnosis and resolution of complex technical issues. • Participate in quarterly projects, on-call duties, and other assignments to improve automation and processes.

Requirements

• 2+ years of industry experience supporting enterprise products for data analytics. • Computer Science fundamentals. • Strong domain expertise in databases and business intelligence. • SQL proficiency - Very good grasp on JOINs, Partitions, Window Functions, Aggregations, CTEs, Sub-queries etc. • Proficient in data modeling concepts. • A proven track record of building trust with customers. • Strong desire to build scalable processes for issue resolution. • Desire to be a great teammate and have fun at work. • Highly Desirable Skills: Supporting a cloud service in production, Experience working with Snowflake, Redshift, BigQuery, Knowledge of GCP, AWS, Startup experience

Benefits

• Equity • Generous health benefits • Flexible time off policy. Take the time off you need! • Flexible schedule, do the work you need to get done in the time you have to get it done • At least 12 weeks of paid bonding time for all new parents • Traditional and Roth 401k • Commuter and FSA benefits

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