Student Support Specialist

June 24

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StraighterLine

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StraighterLine is a student success and college readiness company. To work with us, visit: partners.straighterline.com

Online College Courses • College Credit • Higher Education • For-Profit Education • Paying for College

51 - 200

💰 Private Equity Round on 2020-05

Description

• Provide student-centric support and assistance ensuring a positive, professional experience for all students • Interact with students, provide issue resolution, and handle various student queries • Work to resolve student issues and concerns with a focus on student goals and priorities

Requirements

• Minimum 4-5 years of experience in a client-facing or customer service role • Bachelor’s degree strongly preferred • Prior online education experience preferred • Proficient with strong analytical skills and attention to detail • Excellent written and verbal interpersonal communication skills

Benefits

• Generous paid sick time • Flexible work arrangements • Opportunities for professional development