Staff Product Manager - Travel

September 7

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Super.com

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Helping people spend less, save more, and build credit.

Hotel Booking • Travel Bookings • Artificial Intelligence • Fintech • Ecommerce

201 - 500

Description

• Drive Outcomes -Deliver on OKRs and the mission of your team, update the appropriate stakeholders as to challenges, wins, and blockers, and ultimately be held accountable for the outcomes of your team and mission. • Shape the MAT, Roadmap, and Strategy - Collaborate directly with the accountable MAT lead for your cross-functional MAT teams, and drive their performance, and get winning outcomes of the team. Collaborate and lead in sprint and agile ceremonies deep in the weeds to get teams unblocked and work with the GM and GPM to plan out where the team is headed at the vertical level. • Write, Launch, and Study PRDs & Experiments - Drive forward detailed documentation for products and experiments in collaboration with your eng, design, and research partners, run A/B tests, smoke tests, and launch in a myriad of other ways. Study the impact of these products, customer inputs, and make decisions on outcomes. Define and study the best KPIs that define winning. Manage complex technical documentation and clearly articulate stories, action plans, and what to build. • Manage Stakeholders - Lead up and around from executives at the top level to your GPM and adjacent MAT lead teammates. Collaborate with ops, engineering, supply, design, data, growth, and more. Keep your vertical and product colleagues in step with you, be in step with them, and operate as an effective leader of leaders and teammates. • Analyze, Research, and Assess - Through curiosity and a “truth-seeking’ lens, dig deep into the data, ask questions, and uncover big opportunities. Dive into Amplitude, interviews, UXR research, Hotjar, and many other tools to understand the customer, their needs and jobs to be done, the performance of the product and business, and more, so that you make strong, data-driven decisions. Present insights to key leaders on a routine basis. • Own the Experience - Take accountability for the customer experience from end to end in your domain, ensuring the customers needs are met with high quality products. Know when to compromise and put your foot down, and truly solve your customer’s problems.

Requirements

• 4+ years in B2C product management, with strong experience in experimentation. • 3+ years collaborating with design, engineering, and data teams. • Have led other cross-functional teams and worked with multi-eng teams in the past. • Be able to jump into technical and non-technical levels, and know your audience for how to share information. • Can show products in market that you’ve shipped 0 to 1 and that you’ve worked on from 1 to 10. • Strong project management & excellent communication skills with immediate teams, engineers, designers, executives (written, oral, and presentational). • Data driven analytical thinking, and back statements up with facts and examples. Able to bring structure to complicated situations. • Ability to thrive in ambiguity with a strong bias for action. • Humble, flexible, and willing to jump into weeds and able to jump back up to the right altitude. Get your hands dirty in execution mode routinely and then shift to think about what is ahead in 3 months.

Benefits

• Competitive salary packages, equity options, great benefits from day one, wellness budgets, as well as personal and team-level development budgets • We are remote first – you have the flexibility to work from around the world and the hours that make sense for you– so that you can do your best work while living life on your own terms • Other perks include: unlimited PTO, recharge days, travel discounts on SuperTravel, Weekly UberEats credit, annual company offsite • We welcome new family additions with generous parental leave and a flexible return-to-work plan • This is just scratching the surface– see our careers site for a more detailed overview of our perks & benefits