Senior Technical Account Manager
May 30
🏡 Remote – Anywhere in California
Description
Be the voice of the customer to translate and prioritize customer feature requests into product feature requests. You understand how to build relationships with customers in the best possible way. Own the adoption, implementation, and enablement of Ternary's platform for our customers while solving their most challenging cloud financial management challenges. You can express yourself clearly and in different ways for different audiences. Your experience, knowledge, and skills allow you to dive deep and earn customers' trust. You may have experience working with Managed Service Providers, enabling their technical and sales teams to deliver the Ternary platform to their customers. You are a FinOps Certified Practitioner or have a strong interest in the area.
Requirements
• Are an empathetic person and active listener who loves building solutions to help others • Have a collaborative attitude and are eager to pair with peers and nontechnical colleagues to get things done • Are willing to work in a mostly remote setting in a Continental USA time zone (from Pacific to Eastern) • Love working at startups and want your work to have immediate impact • Have 3+ years experience working directly with customers in a pre-sales engineering role or post-sales technical account manager role • Understand and are comfortable talking about cloud financial management topics and able to relate those topics to the largest cloud service providers including Google Cloud Platform, Amazon Web Services, and Microsoft Azure • Bachelor's degree or equivalent work experience
Benefits
• Company-sponsored travel to interact with colleagues several times a year • Generous health benefits, 401(k) plan, and a WFH budget for you to set up your home office • Equity compensation so that all employees can participate in Ternary's success • The team culture is the best of what you would expect to see at a startup combined with a level of maturity you would see at a much larger company
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