The Scion Group
The Scion Group is the largest owner/operator of off-campus student housing communities globally$1. .$1
Student Housing • Property Management • Consulting Services
1001 - 5000
Leasing & Marketing Manager
July 30
🏢 In-office - Los Angeles
The Scion Group
The Scion Group is the largest owner/operator of off-campus student housing communities globally$1. .$1
Student Housing • Property Management • Consulting Services
1001 - 5000
Description
• Scion is paving a path in student living and the Customer Experience Manager is vital in delivering exceptional customer service at our larger communities. • The CXM will support revenue and sales goals by implementing customer experience initiatives and fostering a customer-centric culture, while identifying opportunities to grow relationships. • This role demands exceptional interpersonal skills and an all-in work ethic.
Requirements
• College graduate preferred, with a minimum of two years of customer service, sales and/or community management experience, or an equivalent combination. • Ability and willingness to work up to six days per week for necessary level of management coverage. • Values and fosters a sensitive and supportive approach to a diverse working and living environment. • Commitment to excellence and high standards, with acute attention to detail. • Excellent written and verbal communication skills. • Proficient in Microsoft Office and Property Management Systems. • Works well with all levels of management. • Strong organizational, problem-solving, and analytical skills. • Handles multiple, complex projects, with minimal guidance, prioritizes effectively, and meets deadlines. • Works well independently and as a member of various teams.
Benefits
• FLSA Status Exempt • Discretionary annual bonus • Paid Time Off • Health Insurance • Dental Insurance • Vision Insurance • 401k Matching • Paid Maternal Leave • Parental Leave • Learning reimbursement opportunities
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