Operations Process Coordinator

2 days ago

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Vida Health

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Healthcare designed for body and mind.

Mobile Healthcare • Consumer and Enterprise Services • Chronic Condition Management • Digital Healthcare • Behavioral and Emotional Health

501 - 1000

Description

• Execute daily manual operational workflows, specifically related to labs, across internal and third-party systems to meet core product and clinical needs. • Follow standardized policies and procedures to order and ingest member labs into internal systems. • Work alongside the Operations and Clinical teams to execute manual clinical processes and support back-end operations.

Requirements

• You have prior experience working in a blend of technology and operations, accountable for executing several manual processes under time-bound SLAs. • You have a “get stuff done” attitude and have an acute attention to detail, able to follow complex instructions and execute tasks with a high degree of speed and accuracy. • You have prior experience using tools including Jira, Zendesk and Google Sheets. • You are highly organized, thorough and can communicate clearly and concisely in a remote environment. • You can manage your work independently, while also able to work cross-functionally to accomplish greater goals as a team. • Previous experience working with medical data, specifically lab results. • Previous experience working within Product.