Senior Technical Account Manager - Strategic Accounts (West)
August 28
🏡 Remote – Anywhere in California
Description
• As a Senior Technical Account Manager (TAM) for Strategic Accounts, you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform. • You will provide both strategic and hands-on technical guidance to strategic customers throughout the Wiz journey, from onboarding to operationalization. • Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. • Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience. • Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.
Requirements
• 10+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer. • Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred. • Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them. • Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution. • Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets. • Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization. • B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
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