Senior Sales Engineer - FAST TV Platforms & Ad Monetization

August 21

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Amagi Corporation

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Amagi is the world’s leading cloud-managed broadcast services and targeted advertising solutions company.

Complete Channel Playout • Regional Feeds • Geo-targeted advertising • Cloud Playout Services • Auto-ad Detection

1001 - 5000

Description

• Technical Leadership: Act as the primary technical resource for the sales team, providing expert guidance on FAST TV platforms, ad monetization, streaming technologies (HLS, DASH, SCTE-35), and cloud services. • Solution Design & POCs: Collaborate with clients to understand their business needs, design tailored solutions, and create customer-focused Proofs of Concept (POCs) with clear success criteria. • Pre-Sales Support: Lead technical discussions during the pre-sales process, including customer requirements gathering, technical demos, and RFP responses. Manage technical customer engagement and ensure a smooth handoff to the onboarding team. • Product Expertise: Maintain deep knowledge of Amagi’s products and services, using this expertise to build and deliver curated demos, technical presentations, and training materials. • Customer Relationship Management: Build and maintain strong relationships with clients, acting as a technical advisor and ensuring their long-term success with Amagi’s products. • Industry Engagement: Represent Amagi at trade shows, conferences, and technical forums, demonstrating our product capabilities and staying current with industry trends and best practices. • Feedback & Development: Gather and communicate client feedback to the product development team, helping to influence product enhancements and ensuring our solutions meet market demands. • Manage Pre-Sales Engagements: Oversee multiple customer opportunities and related projects, prioritizing work and escalating risks as necessary. • Single Point of Contact: Serve as the main technical contact for customers during the pre-sales process, engaging subject matter experts (SMEs) as needed for complex discussions. • Discovery & Documentation: Participate in discovery calls, accurately document customer requirements, and create technical Statements of Work (SOW) for proposed solutions. • Product Gap Analysis: Identify product gaps, create internal cases, and collaborate with the product team on feature requests and prioritization. • Escalation Support: Provide technical support during customer escalations and collaborate with global internal teams during non-working hours if needed. • Content Development: Develop technical collateral, including blog posts, training materials, and demos, to support internal and external enablement efforts. • Continuous Improvement: Regularly provide feedback to enhance the pre-sales engineering process and improve product documentation.

Requirements

• Education: Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent years of relevant experience. • Experience: 10+ years in media & entertainment technologies, with 5+ years in pre-sales engineering or solutions architecture. • In-depth knowledge of broadcast engineering workflows, streaming media technologies, ad monetization, content metadata, electronic program guide, monitoring, and cloud services (e.g., AWS, GCP). • Proficiency in streaming tv standards and protocols: HLS, DASH, ad signaling, SCTE-35, server-side ad insertion (SSAI), client-side ad insertion (CSAI), VAST, ad routers, XMLTV, AVOD. • Familiarity with streaming analytics tools and the ability to interpret data to optimize ad performance and user experience. • Proven experience working with FAST platforms and streaming TV platforms. • Tools Proficiency: Familiarity with sales and software engineering tools such as Salesforce, Jira, and Confluence Communication Skills: Ability to communicate complex technical concepts clearly and concisely in written and verbal form, including technical instructions and product descriptions. • Problem-Solving & Time Management: Strong problem-solving skills with a proactive approach to identifying and resolving client challenges and ensuring successful outcomes. Ability to manage multiple opportunities simultaneously, with excellent multitasking and time management skills.

Benefits

• Health/Medical, Dental, and Vision coverage • 401(k) Retirement with matching program up to 4%. • Paid Time Off - 4 weeks of vacation in addition to 12 Holidays and Personal Leave time. • Paid Parental Leave for both primary and secondary caregivers. • Paid "Pawternity" Leave for primary caregivers when a new pet has joined the family or fallen ill. • Flexible Spending Accounts (FSA) • Life, AD&D, and Disability Insurance • Employee Assistance Program (EAP) • Sabbatical option after five years of service - up to 3 months