Strategic Customer Success Manager

August 24

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Placer.ai

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The most advanced foot traffic analytics platform for anyone with a stake in the physical world.

501 - 1000

Description

• Placer.ai is looking for a talented Customer Success Manager • Manage a book of customer business • Drive the continued success of our customers while helping to build a world-class Customer Success function • Engage with accounts managing customers’ needs, ensuring product adoption and revenue retention.

Requirements

• BA/BS degree with relevant professional experience • 5+ years of experience in a customer facing role within/ supporting the commercial real estate industry. • Outstanding organization and communication skills (verbal, written, presentation) • Focused, reliable and a responsible self-starter that can self-manage with strong critical problem solving skills. • Passionate about the application of technology to solve critical business problems • High degree of ownership and dedication to work quickly and accurately in a constantly evolving environment. • Strong attention to detail • Demonstrated experience in presenting complex data to address customer needs • Demonstrated experience using analytical tools to help customers answer business questions, identify and capitalize on opportunities and mitigate risk. • Entrepreneurial spirit, a self-starter, who is internally driven to make an impact on both the customer and a growth directed organization • Experience working with cross-functional teams and projects • Aptitude for being organized with flexibility to deliver results in a fast-paced environment

Benefits

• Competitive salary • Excellent benefits • Fully remote