Supply Chain and Operations Associate
August 21
🏡 Remote – Anywhere in California
Description
• Responsible for the most safe, efficient, and cost-effective coordination of all raw materials and finished goods between our suppliers, co-manufacturers, retailers & fulfillment center • Partnering with the Supply Chain Planning Manager, strategically plan production requirements working directly with co-manufacturers in an effort to optimize targeted finished goods inventory levels • Monitor inventory levels of finished goods and coordinate with the Fulfillment Team to ensure accurate and adequate inventory levels are maintained • Coordinate with the Quality Specialist and Regulatory Manager to ensure adherence to regulatory standard and dietary supplements requirements • Work with Finance and Accounting to ensure accuracy of all PO’s and invoices and maintain various tracking documents • Works closely with our freight partners to schedule pick-ups & deliveries based on receiving availability, while preparing and compiling all necessary documentation • Issues loading instructions to the carriers and suppliers and troubleshoot all shipment related issues, with suppliers, carriers, and internal teams • Issue RFQs to multiple Forwarders and Carriers, organize and review all proposed rates and provide recommendations to Supply Chain Planning Manager • Effectively negotiates with carriers to maintain competitive pricing for all shipments of goods across our supply chain • Act as the primary point of contact with international and domestic retail partners, foreign subsidiaries, distributors, suppliers, brokers, and carriers to ensure compliance with all applicable import and export regulations • Work closely and build a relationship with the Customs brokers and carriers to coordinate timely and compliant flow of shipments • Maintains all record keeping of shipping documents, including packing slips, BOLS & invoices • Works alongside our fulfillment team & co-manufacturers to reconcile inbound shipments, escalating & resolving any discrepancies with suppliers in a timely manner • Comply with the packing and handling guidelines for all shipments in conjunction with product safety and security requirements • Regularly reviews average shipping costs with our logistics partnerships, reporting data to upper management to track progress against KPIs • Maintains strong working relationships with stakeholders from internal team members to external partners such as co-manufacturers, suppliers & freight carriers • Proactive communication and status updates to internal team on transit timelines and shipment status • Participate in continuous process improvements related to inbound / outbound shipments and periodic process reviews, identify gaps, and implement necessary corrective actions • All other duties as assigned
Requirements
• Bachelor’s Degree in Business Administration, Operations Management, Logistics • 3+ years experience working in supply chain/logistics. Experience working with a start-up/growth company preferred • Experience in Shopify and Shipstation is a plus • Strong understanding of supply chain processes and procedures including manufacturing planning, demand and replenishment • Strong understanding of transportation & logistics fundamentals and processes • Excellent organizational, planning, and project management skills with the ability to work both independently and in team settings • Excellent communication skills with a high attention to detail and timely follow-up • Systems savvy; able to learn and navigate different systems quickly and efficiently • Coordinate effective communication with team members of a fully remote workforce • Meticulously detail-oriented and organized, with excellent time management • High proficiency in Google Workspace, MS Office, Excel, and the ability to create pivot tables, VLOOKUPs and IF statements • Ability to manage multiple projects and work in a fast-paced environment • Highly collaborative and enjoys working cross-functionally to execute strategies • Natural problem solver with a positive attitude and strong time management capabilities • Unquestionable ethics that drive leadership and behavior. • Passion for wellness community and herbal medicine and a vision on how to connect with consumers in ways that have never been done before
Benefits
• Comprehensive health, dental and vision plans • Monthly paid Mental Health Days in addition to PTO • Monthly Apothékary product stipend
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