Localization Program Manager

July 31

🔄 Hybrid – Bay Area

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Logo of BetterHelp

BetterHelp

BetterHelp har indgående kendskab til de problemstillinger, der kan opstå i forbindelse med modtagelse af handicaphjælp og er dermed altid på forkant med situationen og hurtige til at løse eventuelle udfordringer$1. .$1

Administration af BPA ordninger • Rådgivning om BPA ordninger • Rekruttering af handicaphjælpere

2 - 10

Description

• Ensure we have the right tools, technology, and vendors in place to support users speaking a wide variety of languages in a large number of countries • Prep the business for launching into new markets • Find ways to save time and save cost in the process of supporting international markets • Engage and build relationships with cross-functional teams and stakeholders (Marketing, Legal, Product, Engineering, etc.) to better understand their needs and automate their workflows • Identify the right content translators and reviewers to meet the needs of the business • Design and implement efficient and scalable end-to-end localization frameworks tailored to various products and diverse content types across BetterHelp • Guide stakeholders across BetterHelp to ensure localization best practices are followed and drive efficient execution • Proactively identify and streamline technical and process issues that affect localized product relevancy, quality, and functionality • Actively seek out opportunities to optimize the global user experience and influence adoptions of optimal solutions

Requirements

• 5+ years of localization program management experience • Familiarity with subscription businesses a plus • Ability to work in the US, to travel to our Mountain View, California offices up to 4 times per year and to attend an additional company offsite. • Startup experience a plus

Benefits

• Excellent health, dental, and vision coverage • 401k benefits with employer matching contribution • Unrivaled perks program (including free therapy, UberEats, and more) • Remote work with regular in-person bonding experiences sponsored by the company • Office in the heart of downtown Mountain View, a three-minute walk from Caltrain • Commuter benefits, FSA accounts, and Employee Stock Purchase Programs • The chance to build something that changes lives – and that people love • Any piece of hardware or software that will make you happy and productive • An awesome community of co-workers

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