Customer Marketing Manager

July 26

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BILL

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As a champion of SMBs, we are dedicated to automating the future of finance so businesses can thrive.

business bill pay • online invoicing • ePayment • QuickBooks bill payment • ACH payments

1001 - 5000

Description

• Manage our marketing efforts on X-sell, including identifying opportunities, coordinating with cross-functional partners and launching campaigns in conjunction with Sales, Product and Marketing partners. • Drive the customer marketing strategy behind our Spend & Expense payments products including our AP Card, Secured Card Lite & Card on File (includes GTM launch comms, overall comms strategy, ongoing adoption efforts, etc.) • Attend meetings with cross-functional stakeholders for ownership areas [S&E, X-sell with Sales, X-sell efforts in Product, AP] • Analyze business opportunities together with marketing analytics - areas with existing efforts and potentially new opportunity areas to drive further customer growth • Share out wins/losses of existing efforts to drive growth of the x-sell business • Gather customer feedback from cross-functional partners and direct from customers to inform our future efforts (customer first!)

Requirements

• 5+ years of growth or customer marketing experience, with B2B, fintech, and experience at a product-led growth company preferred • Experience working cross-functionally managing cross-functional stakeholders • Capable project manager experienced in working with large cross-functional teams to successfully launch marketing initiatives from start to finish • Strong experience with A/B testing and channel optimization • Strong analytical mindset that can distill actionable insights and transform them into impactful initiatives • Thrive in a fast-paced environment that requires managing multiple, simultaneous projects and comfortable working with ambiguity

Benefits

• 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP) • HSA & FSA accounts • Life Insurance, Long & Short-term disability coverage • Employee Assistance Program (EAP) • 11+ Observed holidays and wellness days and flexible time off • Employee Stock Purchase Program with employee discounts • Wellness & Fitness initiatives • Employee recognition and referral programs • And much more