Luxury Sales Consultant - Century City
August 22
🏢 In-office - Los Angeles
Description
• Communicate the Blue Nile difference, instilling trust and confidence in our brand • Demonstrate exceptional customer service and continually develop your product knowledge to educate customers • Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience • Proactively follow up on all internal and external communications while maintaining Blue Nile service standards • Effectively resolve complex customer service challenges, finding solutions which exceed customer expectations • Help create and maintain a service culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth • Continuously maintain excellent attendance and punctuality • Consistently achieve or exceed company sales and service goals • Partner with peers and showroom management to solve problems while maintaining a service culture focused on the customer
Requirements
• Previous retail sales or customer service experience required. • High School Diploma or GED • Jewelry experience a plus but not required • Mandarin Speaking Preferred • Excellent interpersonal, creative problem solving, organizational and time management skills • Excellent listening, written and verbal communication skills • Strong attention to detail and high integrity • Ability to work within deadlines in a fast-paced environment • Strong computer, typing/keyboarding, and data entry skills; aptitude to effectively and efficiently navigate through all computer systems • Ability to stand for extended periods of time • Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons • Authorized to work in the U.S
Benefits
• Medical, vision, and dental coverage • 401(k) employer match • Discretionary bonus
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