Product Manager

2 days ago

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The CCS Companies

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Providing business process outsourcing solutions to America's leading brands for over 50 years and counting!

First & Third Party Debt Collection • Subrogation Outsourcing • Insurance Processing Expertise • Automated Voice Messaging • Call Center Outsourcing

501 - 1000

Description

• The Product Manager is responsible for establishing deep product expertise from a product and market perspective by understanding buyer and user personas, features and functionality, ROI, value proposition, architecture, competitive landscape, voice of customer, and market trends. • This person has strong communication and influencing skills and collaborates with cross-functional stakeholders (i.e. development, marketing, sales, implementation, client success, legal/risk, finance) in efforts to support their product(s) in market. • This person is responsible for understanding the jobs to be done and leverages market intelligence, regulatory shifts, client feedback, and internal stakeholder feedback to define and prioritize enhancements (features or operational tools) and new products into a product roadmap. • A Product Manager is knowledgeable in the Agile framework and follows Agile processes in partnership with the Product Owner to write product requirements, communicate priorities for sprint and release plans, participates in backlog refinement and retrospectives. • This role is also responsible for forecasting and tracking against budget, maintaining a product-level P&L, and tracking product key performance indicators (KPIs).

Requirements

• Minimum of 3-5 years of business and/or data analysis experience with increasing responsibility. • Experience in driving product development, preferably in an Agile software development environment. • Experience leading meetings and presenting information to senior leadership. • Strong analytical and problem-solving skills. • Ability to think strategically and define and layout a vision. • Excellent verbal and written communication skills. • Excellent interpersonal skills including effective listening and negotiation skills. • Strong organization and time management skills. • Strong work ethic and passion for product management. • Detail-oriented with excellent follow-up skills; and