Senior Implementation Engineer

August 27

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Clearwave Corporation

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The Patient Revenue Platform

Real Time Eligibility • Enhancing Patient Experience • Improved Bottom Line • Improved Data/Regulation Compliance • Patient Registration

51 - 200

Description

• Manage large customer implementations from transacted stage through transition to Support • Interact with customers and define their current registration and eligibility verification processes • Map customer’s current business processes to the Clearwave solution • Define, develop, and document business requirements to ensure customer needs are captured and delivered on • Build productive customer relationships and take responsibility for customer satisfaction • Maintain project deliverables and documentation that can be recreated and leveraged as intellectual capital • Mentor and train new team members • Lead new team initiatives and drive process improvements • Assist with internal company initiatives

Requirements

• 7+ years of consultative professional experience (Solution Engineering, Customer Success, Management Consulting, Finance, etc.) • 5+ years of experience in a technical role, with proficiency in web API’s preferred • Proficiency with various programming languages (e.g. Java, C#, Python, Ruby) would be a plus as well as web technologies and frameworks (XML, HTML, CSS, SQL JSON) • Established knowledge of Git and/or source control solution • Customer-oriented approach to solving problems and providing hands on support • Demonstrate ability to analyze, design, and build complex processes • Exceptional communication, organizational, and time management skills • Demonstrate resourcefulness, motivation, and initiative • Experience with large customers and delivering complex installs • Bachelor’s degree in computer science or equivalent experience

Benefits

• Competitive salary • Flexible Time Off, including 8 holidays • Paid Parental Leave • 401(k) plan with matching employer contribution • Discretionary annual bonuses & merit raises • Hybrid work schedule • Comprehensive benefits package, including medical dental, and vision insurance