Senior Revenue Operations Analyst

July 13

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Cohere

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At Cohere, our mission is to build machines that understand the world, and to make them safely accessible to all.

Natural Language Processing • Machine Learning • Artificial Intelligence

11 - 50

Description

• Partner with sales and GTM leadership to build the analytics strategy and roadmap and use it to uplevel dashboarding and reporting to drive better decision-making • Collaborate cross-functionally to enable the Revenue team to be able to see a 360 degree view of the customer in the CRM, including product usage, customer engagement (support tickets, sales emails, marketing campaigns, attribution) and contract data to drive revenue growth and improve sales productivity • Optimize funnel performance and maximize ROI of sales & customer success efforts, using analytics • Create and maintain sales forecasts, pipeline reports, and performance dashboards • Analyze market data, customer segmentation, and sales performance metrics to define territory assignments and sales quotas • Provide regular reports, data visualizations and insights to senior management regarding sales performance and trend • Manage urgent ad hoc data analysis \/ QA support requests

Requirements

• Minimum 3+ years of experience in sales operations or a related role • 3+ years of big data experience: using BI tools such as Looker and\/or writing complex yet efficient SQL is a daily habit for you • Experience getting their hands dirty with ETL and familiar with popular data warehouses (BigQuery, Snowflake, etc) • Excellent communication skills with senior management audiences- explain “what it is”, “why it matters” and “what should we do” in terms of your data and analysis; deliver customer-oriented KPIs, dashboards, and runbooks in order to ensure alignment with those audiences

Benefits

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