June 3
🏢 In-office - Los Angeles
• Senior Product Manager will be an experience-minded, collaborative, forward-thinking problem solver to lead our eCommerce Marketplace team in order to deliver experiences that positively impact the business and delight our customers • You will collaborate cross-functionally with internal business partners to execute on eCommerce Marketplace roadmap initiatives, and will manage all aspects of product development from concept and discovery to launch for Complex.com web/ app properties • Has a strong data-driven mindset that drives for optimization of the ecommerce funnel • Consistent focus on addressing friction points for users and developing best-in class eCommerce tools while partnering with our developers, designers and business stakeholders to support our Marketplace business • Create, manage, and execute on our ecommerce roadmap, consistently evaluating opportunities for improvement and growth • Drive market research and obtain consumer feedback on the ecommerce experience to derive solutions and improvements • Analyze and incorporate feedback from customers and the business to design requirements, features and products • Prioritize problems, raise hypotheses, and choose scalable solutions to address business opportunities against the company’s vision and strategy • Move fast and shift constantly; measure results, then iterate based on learnings • Lead discussions and guide the business throughout a structured decision-making process • Work with senior management to create product plans and roadmaps
• 7+ years of experience as a Product Manager • Previous experience working on an ecommerce product, with Shopify experience as a big plus • Previous experience working on a Marketplace • Must have strong experience leading the delivery of new product features through all key phases, including: discovery, prototypes, iterating, launching and measurement with clear business impact • Experience with agile development and tools, including JIRA and Confluence • A track record of evaluating product initiatives via both qualitative logic and quantitative assessment, specifically in the ecommerce space • Strong interpersonal skills - An ability to build rapport, good relationships and trust with stakeholders • An entrepreneurial spirit based in a passion for learning • Strong communication skills - An ability to communicate clearly with engineering, design and other non-technical business stakeholders • Highly proficient analytical abilities to draw accurate conclusions from data and adjust strategy accordingly • Technical competence – An ability to discuss API’s and services with the engineering team • A strong sense of ownership – An ability to work independently and collaborate with other product managers dependencies and impacts
• Best in class health, dental, and vision insurance • Healthcare FSA • Dependent Care FSA • Commuter Benefits FSA • Short-term/long-term disability and life insurance • Paid Parental leave • 401k with 4% match • Pet Insurance • Legal and Identity Theft Plans • Vacation time and sick days
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