The cloud ☁️ of choice for developers, startups, and growing digital businesses around the world.
Cloud Computing • Cloud Servers • Virtual Hosting • Cloud Hosting • Cloud Infrastructure
August 21
🏢 In-office - San Francisco
The cloud ☁️ of choice for developers, startups, and growing digital businesses around the world.
Cloud Computing • Cloud Servers • Virtual Hosting • Cloud Hosting • Cloud Infrastructure
• Engage with largest customers daily to solve problems and ensure growth on DigitalOcean • Respond to technical and product questions through tickets, emails, chats, or phone calls • Troubleshoot application and product issues • Collaborate with other teams to improve customer experience
• Strong background in cloud technology and Linux systems • Passionate about technology and customer support • Strong identity with the brand and team culture • Strong analytical skills and pattern recognition • Prior experience in Customer Success and solutions architecture roles • Strong communication skills to explain technical concepts clearly • Desire to get the best out of the team and define priorities
• Competitive array of benefits to support overall well-being • One-time work from home stipend • Wellness allowance • Flexible time off policy • Reimbursement for relevant conferences, training, and education • Access to LinkedIn Learning's 10,000+ courses • Equity compensation including equity grants and participation in Employee Stock Purchase Program
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