Solutions Engineer - US (San Francisco)

September 6

Apply Now

Receive Emails with Similar Jobs

Encord

WebsiteLinkedInAll Job Openings

The Active Learning Platform for AI & Computer Vision

computer vision • artificial intelligence • machine learning • software-as-a-service

51 - 200

Description

• Support technical customer onboarding, including running technical sessions, importing/exporting data and labels into/out of our platform. • Build scripts and tools to quickly respond to pressing customer feature requests. Support the product and engineering team in converting these point solutions into production grade features available in the main platform. • Be the face of our engineering team with customers and prospects. • Work alongside the commercial teams during the entire customer lifecycle and support dealmaking with your technical knowledge. • Work with the Sales & ML team to prepare and set up product demos.

Requirements

• 1+ years of experience. Previous experience as a Solutions Engineer is a plus. • A good understanding of using Python SDKs, APIs, SQL and cloud integrations is needed. • High attention to detail with a customer first approach. • A hacker mindset to solve customer problems quickly and efficiently. • Ability to estimate the scope of bug fixes and help debug code based on, e.g., stack traces from customers. • Deal-driven attitude with the ability to work well under pressure. • Beneficial if you have previous experience in a fast paced B2B startup.

Benefits

• Competitive salary, commission and equity in a hyper growth business. • Strong in-person culture: most of our team is in the office 3+ days a week. • Room to grow into anything you choose to — a year ago we were 25 people, now we're 60. We'll be growing insanely fast over the next 24 months and you'll have all the opportunities for growth as you can handle. • 25 days annual leave a year + public holidays.