Operations Coordinator

August 3

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EverCharge

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Powering our electric future with the most intelligent EV charging solutions on the market. An SK Group company.

Electric Vehicle Charging Solutions • Condominium Car Chargers • Electric Vehicle Supply Equipment (EVSE) • Apartment Car Chargers • Fleet Charging

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Description

• Receives incoming quote requests from internal, cross-functional teams and/or with residents/property managers. • Partners with existing third-party electricians and/or the internal installation team to schedule timely site visits and/or obtain installation quotes. • Sources new electricians in new markets, as needed/directed. • Enters detailed and accurate quote information into NetSuite, clearly defining the scope of work to ensure the sales team is provided with as much information as possible. • Works with salespeople and enterprise customers to deploy EVSE. • Partners with existing third-party electricians and/or the internal installation team to schedule installations/hardware shipments. • Responsible for sending out necessary alerts/emails to building staff, residents, etc., about scheduling and other details. • Verifies that all necessary inspections have been scheduled and finalized by the internal installation team or 3rd party electricians. • Fulfills NetSuite sales orders for installation services once all installation services are completed. • Obtains clear scope of work and supporting documentation from the Construction Project Manager and submits to the drafter to create electrical drawings. • Submits necessary documentation to the respective city for permit approval within the required time frame(s); monitors continuously for correction needs and maintains continuous communication with the drafter and PM to ensure timely completion of approval(s). • Promptly informs the CPM of all approvals to proceed with the scheduling and execution of installations. • Defines, schedules, and accurately estimates the task duration to develop and maintain a realistic project schedule and milestones; tracks progress against planned schedule and communicates status often. • Manages customer and property management’s expectations so that project change and its impact are recognized early. • Engages confidently and professionally with PMs, Engineers, Operations, and Sales teams to convey relevant information at relevant times. • Monitors and summarizes progress, providing routine status reports to PMs and Sales; promptly updates constituents when changes occur.

Requirements

• Associate or Bachelor’s degree with a technical or scientific field of study or 4+ years of related professional experience in the EV, Solar, Financial, and/or Energy Sector. • Ability to work with a cross-functional team of internal stakeholders. • Ability to comfortably speak to utilities and customers as needed, including 3rd-party station owners and investment partners. • Ability to learn quickly, with the desire and initiative to attain knowledge beneficial to improving performance and/or gaining knowledge. • Solution-focused and able to apply reasonable logic to troubleshoot and resolve issues or make recommendations to appropriate personnel regarding PM-related processes. • Preferred NetSuite experience. • Project management experience.