Fresh Form Draft
Welcome to Fresh Form Draft – where imagination meets innovation in the world of architecture.
11 - 50
Entry Level Customer Service Rep
September 11
🏢 In-office - Los Angeles
Fresh Form Draft
Welcome to Fresh Form Draft – where imagination meets innovation in the world of architecture.
11 - 50
Description
•Endorse Infinity is seeking a friendly and customer-focused Entry Level Customer Service Rep to join our team. •As a Customer Service Representative, you will be the first point of contact for our clients and customers, providing exceptional service and support over the phone, via email, and through social media.
Requirements
•Answer inbound calls and respond to customer inquiries in a professional and courteous manner. •Assist customers with their accounts, including troubleshooting and resolving issues. •Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution. •Maintain accurate and detailed records of customer interactions and transactions. •Collaborate with other departments to address customer needs and provide comprehensive solutions. •Communicate effectively with customers through email and social media channels.
Benefits
•Health insurance coverage •Retirement savings plan (401k) •Paid time off and holidays •Professional development opportunities •Employee discounts on company products or services
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