Glean
Search across all your company's apps to find exactly what you need and discover the things you should know.
11 - 50
Product Manager, Glean for Support Teams
2 days ago
🏢 In-office - Bay Area
Glean
Search across all your company's apps to find exactly what you need and discover the things you should know.
11 - 50
Description
• Shape Glean’s capabilities for customer support teams • Understand customer knowledge needs • Develop product roadmap • Empower team through direction and context • Drive customer-focused decisions and execution • Coordinate cross-functionally across the company • Build scalable processes for growth
Requirements
• You have 3+ years of experience as a Product Manager with a track record of ownership across core product or high-engagement product features. • You have a relevant B2B experience and a major desire to build deeply impactful products for specific personas. Having worked in support SaaS context is a plus. • You are an excellent written and verbal communicator. • You have a proven track record of taking ownership, taking initiative, and delivering results. • You collaborate effectively with cross-functional partners. • You have a learning and growth mindset. • You are mission-first and understand that your success is measured by your product and team’s success.
Benefits
• Competitive compensation • Medical, Vision and Dental coverage • Flexible work environment and time-off policy • 401k • Company events • A home office improvement stipend when you first join • Annual education stipend • Wellness stipend • Healthy lunches and dinners provided daily
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