Manager, Sales Engineering
August 14
🏢 In-office - San Francisco
Description
• Build & manage a team of Gong experts who thoroughly understand Gong in order to explain the technology to all types of users. • Hire and develop Sales Engineers so they reach their full potential. • Create processes and collateral to help your team and stakeholders. • Improve existing processes and help eliminate bottlenecks by working cross-functionally (Sales, Customer Success, Support, Product Management, Engineering) in order to get deals across the finish line. • Play an active role in training your team members on new features, processes, and collateral. • Work alongside Sales and Customer Success leaders to manage the business and execute on strategic initiatives. • Build and refine processes to eliminate bottlenecks and make teams more efficient. Additionally, create automation for tasks deemed repetitive and time-consuming. • Be a steward of our company culture and enforce the team by living our Operating Principles.
Requirements
• 7-10 years of relevant sales engineering experience, including 2+ years of experience managing high performing sales engineering teams. • Demonstrated ability to lead a customer-facing team - strong people management, mentoring, coaching and development experience. • Know how to build trust amongst your team members and cross-functional stakeholders. • High level of business acumen and understanding of how revenue leaders think. • Experience with sales technology (CRMs), cloud architecture, or telephony/web conferencing systems. • Experience with application data flows, AI/ML concepts, analytics, APIs, JSON and webhooks. • Understanding of security and privacy pertaining to SaaS systems. • Excellent verbal and written communication skills. • Strong interpersonal and teamwork skills. • Passion for technology and problem solving. • Able to make the complex sound simple!
Benefits
• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs. • Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle. • Mental Health benefits with covered therapy and coaching. • 401(k) program to help you invest in your future. • Education & learning stipend for personal growth and development. • Flexible vacation time to promote a healthy work-life blend. • Paid parental leave to support you and your family. • Company-wide recharge days each quarter. • Work from home stipend to help you succeed in a remote environment.
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