Program Manager - Internal Resource Pool
July 26
🏡 Remote – Anywhere in California
Description
• Business Development Relationship Management: Ability to effectively collaborate with the Business Development Team to assess potential client needs and determine appropriate support levels. • Ensure clear communication channels and maintain strong relationships with each partnered client and share program success with Business Development Teams. • Support sales efforts by providing clinical expertise and insights that enhance client proposals and engagements. • Participate in client meetings and presentations, supporting and providing expertise of solutions offered. • Strategic Program Implementation: Facilitate the rollout of strategic program initiatives for partnered clients. • Coordinate with clients to ensure seamless implementation and alignment with their business goals. • Ability to work collaboratively and utilize delegation when needed. • Ability to establish and communicate clear priorities required for program rollout. • Data Analysis and Reporting: Regularly analyze program data and generate reports around partnered client trends. • Monitor Key Performance Indicators (KPIs) and ensure scalability of programs as needed. • Program Collaboration and Improvement: Act as a liaison to support ongoing collaboration with partnered clients. • Identify opportunities for program improvement and work with clients to implement successful solutions. • Partnering with senior leaders across multiple functions to ensure continuous program improvement. • Client Support and Success Management: Provide dedicated support to all partnered clients utilizing our solutions. • Lead strategic planning efforts to enhance continued operational efficiencies and positive outcomes. • Ensure client satisfaction through proactive engagement, addressing concerns, and celebrating successes.
Requirements
• 5+ years of experience as a Program Manager or Leadership Role in a large Healthcare System is required • Experience with vendor procurement processes is preferred • Experience supporting and growing an Internal Resource Pool is required • Bachelor’s degree (or international equivalent) is preferred • RN license • Travel requirement 5-10% throughout the year
Benefits
• Health Insurance with an HSA option (Company contribution to HSA) • Dental Insurance • Vision Insurance • Paid Time Off • 401k
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