August 30
🏢 In-office - Los Angeles
• The NFL Digital Media group is seeking a Media Operations Associate to assist with supporting various platforms at NFL Media including: NFL.com, NFL app, NFL Fantasy, and Clubs Sites. • The primary responsibility of this person is to manage the ingestion and delivery of video assets into the media asset management system, including validation of quality, meta data, and completeness. • This person will be expected to immerse themselves within the details of all digital products and become a communication hub for operational activities. • The role will report directly to the Director of VOD Operations. • Ensure the uptime and functionality of the media asset archive. • Ensure the timely delivery of video assets to NFL+, NFL Fast, and all syndication partners. • Ensure the integrity of video workflows, transcoding workflows, and meta data enrichment workflows. • Ensure the Operations teams are ready with the resources, information and processes required to support new products (training, run-books, documentation, resolution paths, FAQs, etc). • Manage operational executions for live digital streaming shows on NFL O&O platforms (NFL app for mobile/tablet/CTV, Fantasy app, and web browsers). • Use admin tool to support digital content programming, editorial and League stakeholders, as well as administration and maintenance of active NFL.com properties. • Provide operational support for our digital O&O apps on all gamedays and around League tentpole events, including reporting and prioritization of issues.
• Understanding of video archiving systems • Understanding of digital video ingestion, delivery, streaming, transcoding • Understanding of meta data schemas, media specifications, timely delivery of content • Understanding video quality, clipping, and post production workflows • Ability to quickly learn new systems and programs • Excellent problem-solving ability; highly motivated to drive positive change • Strong interpersonal, verbal, and written communication skills • Excels collaborating with teams • Able to manage multiple tasks and prioritize in a fast pace environment • Must be able to work all NFL Game Days, including Preseason, Regular Season and Playoffs, in-office. • Must be able to work on holidays (e.g. Thanksgiving, Christmas Eve, Christmas, New Year's Eve, New Year's). • Strong knowledge of sports and digital sports products
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