DeleteMe
Your personal information is available for public consumption$1. .$1
Internet privacy software • Browser add-ons • extensions • Tracker blocking • Privacy protection and management
51 - 200
Customer Support Representative
August 15
🏡 Remote – Anywhere in California
DeleteMe
Your personal information is available for public consumption$1. .$1
Internet privacy software • Browser add-ons • extensions • Tracker blocking • Privacy protection and management
51 - 200
Description
• DeleteMe’s Customer Support team is the first point of contact for all customers pre and post sales. • As a DeleteMe Customer Support agent, you will be responding to customer inquiries, concerns, and product feedback via Phone, Live chat, and email taking action to resolve customer issues in a timely fashion.
Requirements
• Have previous customer support experience • Be available Monday - Friday during the hours of 9-5 EST • Have the ability to answer support phone calls, emails and chats during scheduled hours in a timely and professional manner • Have good interpersonal skills • Have strong communication skills, actively listening to customers and communicating with them is a core responsibility of our customer support agents • Follow company policies and procedures to provide consistent service • Show proven proficiency in using technology and navigating multiple systems at once
Benefits
• Comprehensive health benefits • Flexible work schedule • 100% work from home • Generous 401k matching • Paid time off • 12 company paid holidays • Child Care expense reimbursement • Fitness reimbursement • Birthday time off
Apply Now
