LANOC Network Support Technician

March 12

🏢 In-office - Los Angeles

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Logo of KDDI America, Inc.

KDDI America, Inc.

Cloud-based digital transformation solutions including omnichannel messaging for personalized customer engagement.

Global Networking Capabilities • Security Solutions • 43 Data Centers Worldwide • One-Stop Solution Provider • System Integration

201 - 500

Description

• Technician for O&M support at 24/7/365 Network Operation Center • Customer support, handling incoming customer calls and emails • Basic technical troubleshooting of network services following the documentation such as action procedure and workflows • OJT will be provided in the long term

Requirements

• Must be bilingual in Japanese and in English • Basic PC Skills (Microsoft OS, Word, Excel, etc) • Shift position including night shift and weekends (rotation) • Must have legal work authorization

Benefits

• Medical & Dental & Vision- Full Time Only • Basic Life Insurance and AD&D • Short-Term Disability Insurance • Flexible Spending Account (FSA) • Employee 401 (K) Savings Plan • Vacation Time: 1st year Ten (10) days, Prorated 2nd year (12) days, 3rd year (14) days, 4th year (16) days, 5th year (18) days, 6th and after (20) twenty days • Thirteen Paid Holidays per year • Sick Time • Tuition Reimbursement Program

Apply Now
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