Contact center software using advanced AI & NLU to automate outdated workflows for support agents & QA teams.
August 30
🏡 Remote – Anywhere in California
Contact center software using advanced AI & NLU to automate outdated workflows for support agents & QA teams.
• Innovate, build, and invent on the behalf of our customers. Plan, execute and maintain entire products/features which millions of customers will experience. • Ability to design and code the right solutions starting with broadly defined problems. • Drive best practices and engineering excellence. • Work with other team members to develop the architecture and design of new and current systems. • Work in an agile environment to deliver a high-quality Product.
• Qualification: B.E/B.Tech/M.E/M.Tech from tier 1/2 Engineering institutes with relevant work experience with a top technology company. • Minimum 4 years of backend experience. Experience in at least one higher-level language, preferably Python. • Experience in Django is highly desirable. • Good understanding of relational databases, data management, and REST API design. • Some machine learning experience in the context of NLP would be preferable. • Excellent problem-solving skills. • Possess an extremely sound understanding of areas in the basic areas of Computer Science such as Algorithms, Data Structures, Object Oriented Design, Databases.
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