Staff IT Operations Engineer
August 29
🔄 Hybrid – San Francisco
Description
• Serve as the primary IT resource, handling a wide range of technical responsibilities critical to the startup's operations. • Identify, assess, and manage external consultants or vendors for specialized tasks outside of core expertise. • Design, implement, and maintain the company’s IT infrastructure, including servers, networks, and cloud services. • Ensure high availability, scalability, and security of all IT systems. • Establish and maintain robust cybersecurity protocols to protect company assets and customer data. • Ensure compliance with industry standards and regulations, including data privacy laws. • Identify areas requiring specialized expertise and hire/manage consultants or vendors as needed. • Evaluate vendor proposals, negotiate contracts, and oversee the quality of their deliverables. • Provide day-to-day IT support to the team, including troubleshooting hardware, software, and network issues. • Create IT hardware program for managing and distributing assets. • Develop and implement processes for efficient IT support and issue resolution. • Implement and manage data storage solutions, ensuring secure and efficient data handling. • Develop and maintain backup and disaster recovery plans. • Select, deploy, and manage collaboration tools (e.g., project management, communication platforms) that align with the company’s needs. • Ensure smooth integration and user adoption of these tools. • Assess current and future IT needs, making recommendations for scalable solutions as the company grows. • Stay informed of emerging technologies and trends relevant to the company’s industry. • Strong self-direction with the ability to assess the current environment, identify priorities, and independently drive initiatives to completion.
Requirements
• 8 years experience in IT operations • Specific knowledge of several IT domains • Demonstrated experience in managing IT infrastructure in a startup or small business environment. • Effective problem-solving skills with the capability to make strategic decisions about when to leverage external expertise. • Exceptional communication skills to effectively collaborate with both technical and non-technical stakeholders. • Aptitude for working independently and managing multiple priorities in a dynamic environment. • Up to 12 years experience in IT operations • Broad knowledge across multiple IT domains, including networking, cybersecurity, cloud services, and hardware/software integration.
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