Customer Success Manager - Central US

Yesterday

Apply Now

Receive Emails with Similar Jobs

Miovision

WebsiteLinkedInAll Job Openings

Miovision provides cities with modern tools to fix today's traffic problems$1. .$1

Traffic Data Collection • Video Analytics • Software Development • Vehicle Counting • Portable Video Collection Units

201 - 500

💰 Private Equity Round on 2023-04

Description

• Miovision is looking for a Customer Success Manager (CSM) to join our team • We empower our entire support organization to proactively manage post-sales customer relationships • CSMs measure customer health, maximize revenue growth, and drive a culture of customer success • Proactively manage customer health, risk, escalations, and opportunities

Requirements

• Bachelor’s degree or equivalent experience in information technology, engineering, or business development • 5+ years of experience in technical account management, project management, installation, or configuration in a technical field • 5+ years of experience supporting customers in a business-to-business technical industry • Results-oriented driving technical and commercial outcomes for both Miovision and the customers you support • Ability to learn technical concepts around our product and our customer’s requirements, aligning the two • Required passion and empathy to understand your customers and deliver to their needs • Previously demonstrated leadership qualities that show your ability to be assertive, be a technical problem solver, be a builder, and improve people & processes around you • Strong oral and written communication skills • Proven track record of owning customer relationships from “new to renew”, including onboarding, adoption, expansion, and renewal • Located in the Central US to be close to your direct partners and key accounts

Benefits

• Comprehensive health benefits starting on day one • Variable Incentive Plan • 401(k) matching • Mio-Days: We extend all three-day weekends to four-days and provide a Holiday Shutdown in December • Internet subsidy and a remote work allowance • Unlimited vacation policy • Virtual fitness classes