Bilingual Customer Support Coordinator

May 3, 2023

Apply Now

Receive Emails with Similar Jobs

Motoinsight

WebsiteLinkedInAll Job Openings

Redefining automotive retail, together.

digital retail • automotive retail • omni-channel • digital car sales • online car sales

51 - 200

Description

• Represent the company's brands via phone, email, forums, and social media to assist car-buyers, car dealerships, and insurance companies • Provide client support for a variety of products, including retail car-buying services, dealership sales solutions, and leveraging the dealer network • Autonomy to take necessary action to ensure customer satisfaction • Gather customer feedback to drive product development and inspire marketing messages • Collaborate with other areas of the team to build the business and contribute to new customer acquisition initiatives

Requirements

• Previous customer support or service experience is an asset • Positive attitude and strong communication skills in both French and English • Self-starter that is comfortable working with minimal oversight • Ability to multitask and work among changing priorities and timelines • Comfortable working with numbers • Passionate about providing an ideal customer experience • Candidates must be around the Montreal area in Quebec

Benefits

• Work with a revolutionary brand that is changing the way people buy cars • Benefit from motivating working conditions, including work-life balance and remote work options • Experience rapid career growth for high performers • Competitive salaries and employer-paid benefits, including health, dental, vision, and life insurance • Exclusive employee new vehicle pricing and incentives • Focus on employee wellness and health with generous time-off policies, mental health support, and weekly virtual yoga sessions • Energetic and fun work environment with weekly team socials