Bilingual Customer Support Coordinator

May 3, 2023

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Motoinsight

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Redefining automotive retail, together.

digital retail • automotive retail • omni-channel • digital car sales • online car sales

51 - 200

Description

• Represent the company's brands via phone, email, forums, and social media • Oversee client support for retail car-buying services, dealership sales solutions, and vehicle replacement pricing for insurance total loss claims • Think creatively to make customers happy and gather feedback • Contribute to future product development and marketing initiatives • Opportunity for exposure to different areas of the team • French and English communication skills required

Requirements

• Previous customer support or service experience preferred • Strong communication skills • Self-starter with ability to work with minimal oversight • Multi-tasking and organizational skills • Comfortable working with numbers • Passionate about providing exceptional customer experience • Ability to work among changing priorities and timelines • Not restricted by 9-5 working hours • Equal opportunity employer

Benefits

• Competitive salaries and an employer-paid benefits package • Exclusive employee vehicle pricing and incentives • Generous time-off policies and mental health support • Weekly virtual yoga sessions and team socials • Autonomy to drive future product development and customer acquisition initiatives • Rapid career growth for high performers