Operations Specialist
June 27
🏢 In-office - Los Angeles
Description
• Manage repairs and quality control team to ensure high product quality and timely repairs • Facilitate communication between US and China • Implement quality control procedures and repair protocols • Coordinate with various departments to ensure alignment of operational activities • Utilize data analysis tools to monitor and analyze operational metrics
Requirements
• Bachelor’s degree in Business Administration, Operations Management, or a related field • Minimum of 3 years of experience in operations management, quality control, or a similar role • Bilingual proficiency in Chinese and English, with excellent written and verbal communication skills in both languages • Strong understanding of data analysis tools and applications (e.g., Excel, SQL, Tableau) • Basic knowledge of warehouse management principles, SOPs, and workflows • Excellent organizational and multitasking skills with a high level of accuracy and attention to detail • Ability to work independently and as part of a team in a fast-paced environment • Flexibility to participate in after-hours meetings with the China team 2-3 times a week
Benefits
• 401(k) • 401(k) matching • Dental insurance • Employee discount • Health insurance • Life insurance • Paid time off
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