Sr. Finance Manager, Customer First

June 19

Apply Now

Receive Emails with Similar Jobs

Okta

WebsiteLinkedInAll Job Openings

The World's Identity Company

Identity Management • Access Management • Single Sign-On • SaaS • Cloud

5001 - 10000

Description

• The ideal candidate will have a proven track record of providing financial and operational guidance, driving operational excellence, and managing internal and external stakeholders • Be a strategic finance partner to the Customer First executives who are responsible for the Customer Success, Customer Support, Global Services as well as Renewals functions • Collaborate and build strong relationships and finance partnerships with key executives and Customer First Operations • Partner with Sales Finance to ensure alignment of services financial plan and initiatives with Sales’ short and long-range plan • Work closely with Customer First Operations leadership and teams to facilitate planning and execution • Own the budgeting and forecasting processes for Customer First, including: Partnering with business partners to ensure accuracy for headcount, program spending, and other key metrics based on operational performance • Preparing budget vs. actual variance analysis and other relevant reporting • Leading thoughtful analysis, evaluating key drivers and metrics, and partnering on driving operational efficiencies • Collaborating with the controllership organization on accruals as well as other elements of the close process • Evolving these processes, as needed • Develop monthly/quarterly management reports regarding the underlying performance, leading indicators, validation of plan assumptions, and key metrics on the business • Work closely with the Customer First Operations team to deliver consolidated metrics including core financials plus utilization rates, bill rates, etc., and help drive solutions to maximize the impact of metrics to performance • Facilitate and drive frequent ad hoc as well as targeted projects to support senior management on business decisions • Lead process and system improvements and scaling projects for your area and partner on cross functional teams, to drive the company’s continued growth and scaling

Requirements

• 7+ years of progressive experience in FP&A with 5+ years having supported a rapidly growing customer success/support and/or global services organizations, highly preferred • Strong communication skills and senior-level presentation experience • Experience building and mentoring high-performing teams • High proficiency with FP&A systems is required, Anaplan & Tableau experience is a HUGE plus • Excellent financial modeling and analysis skills • Advanced Excel and strong PowerPoint skills are required • Prior experience with Salesforce.com is a plus • Prior experience in a high-growth high tech/software/SaaS organization is a plus • Bachelor’s degree in Accounting, Business, or equivalent from an accredited college/university; CPA or another advanced professional credential is preferred

Benefits

• Amazing Benefits • Making Social Impact • Fostering Diversity, Equity, Inclusion and Belonging at Okta