We solve the world’s most complex business challenges through leading industry expertise and capabilities.
Customer Experience • Growth Investments • Workforce Experience • Operations Excellence • Healthcare
August 28
🔄 Hybrid – Los Angeles
We solve the world’s most complex business challenges through leading industry expertise and capabilities.
Customer Experience • Growth Investments • Workforce Experience • Operations Excellence • Healthcare
• Advise and lead clients on the planning, delivery, and management of critical digital transformation initiatives that span from MarTech platform assessments (such as the Adobe stack) through large scale ERP/CRM/PLM transitions. • Guide clients through implementing customer (B2B, B2C, B2B2C) lifecycle strategies and integrations that drive business value. • Help grow and shape our Business Technology Services practice by contributing thought leadership and experience to its products and service offerings • Drive business development through the deepening of existing Point B client relationships and the identification of new clients not yet served • Contribute to the firm’s growth and reputation by helping to develop and lead other Point B Associates • Learn from other practice areas as part of larger teams while providing your point of view and expertise to the projects.
• Earned a B.A. or B.S. degree • 5+ years of experience in corporate, digital and/or technology strategy • Hands-on experience in digital marketing strategy, digital communications channel management, business case development, planning, implementation, operation, and management of enterprise grade marketing technology stacks • Experienced and developed subject matter expertise related to customer journey management, the intersection of technology-data-communications, experimentation and major MarTech systems such as Adobe, Salesforce and Sprinklr • Built and cultivated business relationships and contributed to the growth of a practice area – specifically IT and Tech Stacks • Worked successfully in team environments including 5+ years experience as a leader of a dedicated team • Demonstrated an ability to serve and act as a trusted advisor to senior client leadership • Provided successful project and subject matter expertise across multiple industries – especially Retail, Healthcare, Pharma, Media & Entertainment and Financial Services.
• The opportunity to serve in a key Subject Matter Expert (SME) role and help building an emerging practice area within Point B • The support of a well-established consulting firm and access to a broad network of experienced people • A fun and collaborative culture with teams that are as passionate about their communities as they are about their clients • Opportunity to travel nationally (up to 80%) and to align yourself to one of our existing geographic markets (preference for SoCal, Dallas, Austin, Bay Area, Denver, Seattle, New England or Portland) for culture and community • The ability to chart your career path based on expertise and passions • An environment that encourages you to identify new opportunities and supports you in reaching your goals • The chance to have a balanced lifestyle by working with local or national clients in a flexible consulting model • A comprehensive, flexible Total Rewards program that supports and recognizes each individual's unique needs and contributions to the firm
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