Senior Director of Portfolio Operations

April 30

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Sentral

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The leading full-service residential hospitality company, enabling Class A owners to unlock more NOI and asset value.

Multifamily property management • Hospitality • Customer Experience • Operations • Asset Management

201 - 500

Description

• Closely interacts with Accounting, Operations, Marketing, IT, and On-Site Teams • Responsible for oversight and management of multiple properties • Ensure Sentral’s service standards are instilled throughout all properties • Proactively communicate with ownership groups and Asset Management team • Analyze monthly and quarterly performance and budget projections • Responsible for preparation of annual project budgets • Ensure that capital improvements and equipment purchases are bid out • Conduct monthly audits to monitor for any issues in portfolio • Ensure rent collection at all properties • Monitor leasing activity and proactively adjust pricing and concessions • Prepare and participate in unit/property inspections

Requirements

• 10+ years related work experience in operations preferably in the hospitality and MF industry • BA/BS degree in Business Administration or related field • Deep knowledge of property operations • Highly organized and collaborative • Proficiency with Yardi, CRM, and other Multifamily Technology/Platforms • Proficiency with modeling investments in Excel • Strong knowledge of operations with budget formulation • Excellent verbal and written communication skills • Solid analytical, organizational skills and ability to multitask • Keen attention to detail with a proactive problem-solving approach • Ability to make decisions and initiate action within established guidelines • Comfortable working under pressure

Benefits

• Comprehensive healthcare plans (medical, dental, vision, and other benefit options) • Extensive learning and development opportunities • Generous paid time off • 401(k) plan with a match