Leave Payroll Analyst

April 5

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Sparrow

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Finally, stress-free employee leave.

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Description

• As a Leave Payroll Analyst on Sparrow's Customer Experience team you will be responsible for preparing employee leave and payroll calculations for our customers, and will have a hand in helping us build a better product. • Provide internal support for our leave specialists with leave and payroll calculations: • Work with the leave specialists by preparing customized and personalized payroll plans and payroll reconciliations for our customers’ payroll teams. • Act responsively, accurately, and with attention to customers’ payroll deadlines. • Ensure correct personalized payroll plans are calculated on the Sparrow dashboard. • Interface and collaborate comfortably with a variety of key parties including: leave specialists, sales and marketing, and engineering teams through various channels (instant message, email, video chat). • Effectively collaborate with our customers’ payroll teams to ensure they love Sparrow: • Work with onboarding specialists to understand our customers’ payroll needs. • Assist with the setup of customized personalized payroll plans, payroll schedules, and payroll workflows. • Share best practices for leave payroll when needed. • In collaboration with the Sparrow team, build a better product: • Collect and share product feedback. • Identify improvements in payroll calculations software and services. • Provide input on payroll system integrations. • Implement process improvements to resolve inefficiencies and address customer pain points.

Requirements

• 2-5 years of experience in either data-focused operations, payroll, accounting, or bookkeeping. • Excellent spreadsheet skills. Adept at using Excel functions, formulas, and cell formatting. • Superior organization skills and detail-oriented. You're able to manage a multitude of tasks with accuracy and attention to deadlines. • Outstanding verbal and written communication skills. Clear, empathetic communicator able to distill complex information to ensure understanding. Is able to work with different communication styles. • Trustworthy. You act with discretion and can be trusted to handle confidential information appropriately. • Learner's mindset. Highly self-directed, adaptable, and open to feedback and implementation in a fast paced, always changing environment. • Someone looking for something new. This is not a traditional payroll role so you will not be doing full-cycle payroll. Instead you will create payroll plans for our customers. • Able to become a subject matter expert. Your coworkers and Sparrow customers will look to you as a go-to resource for all things payroll.