Head of Operations

August 27

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Go beyond analytics and elevate your product with user insights, delivered fast.

Artificial Intelligence • Machine Learning • Big Data • Data Science • Customer Experience

51 - 200

Description

• We’re seeking a Head of Operations to partner with our CEO and leadership team to efficiently scale the organization, and manage our Finance, People, and Recruiting teams. • Reporting directly to our CEO, you will play a critical role in driving operational excellence and supporting our ambitious goal of becoming the #1 product experience insights platform. • Your leadership will be essential in business planning, forecasting, go-to-market strategies, and scaling the organization thoughtfully. • This role is based in our San Francisco office, with the flexibility to work remotely 1-2 days per week.

Requirements

• 10+ years of relevant experience in business operations or finance, preferably within a high-growth B2B SaaS company. • 2-4 years of experience as a people manager. • Entrepreneurial spirit with a strong desire to learn and grow, preferably with experience in a growth-stage startup (Series B to Series F). • Ability to align teams on identified metrics. • Strong work ethic and competitive mindset - You’ll work hard and motivate your team to do the same, bringing out their full potential. • Adaptability - You understand that change is constant and you embrace it, you move quickly, and you encourage continued improvement.

Benefits

• Competitive Salary • Competitive Employee Equity • 401K Program • Medical, Dental, and Vision Benefits • FSA/HSA Benefit • $150/month Commuter Benefit • Additional Wellbeing Benefits • Flexible Paid Time Off • Paid Parental Leave • Professional Development Stipend • Hybrid Office Policy • Lunch available 5x a week in SF and NYC • Dinner available 2x a week in SF • Company Sponsored Social Events