Operations Support Specialist
March 20
🏡 Remote – Anywhere in California
Description
• Complete order placement processes by liaising with our internal team as well as suppliers to ensure timely and accurate order fulfillment • Utilize Torch admin tools to execute post-order activities, including invoice collection, return and payment processing • Collaborate cross-functionally to support various aspects of marketplace operations, contributing to efficiency where needed • Maintain high standards of quality and efficiency, meeting established KPIs and service level agreements (SLAs)
Requirements
• Strong attention to detail and work ethic • Positive, proactive attitude with the ability to multitask and prioritize effectively • Collaborative team player with a passion for technology and software • No relevant experience required, with previous support specialist experience considered a plus • Experience in the dental industry or within an ordering platform is advantageous • Must be located in East Coast or Central Time Zones
Benefits
• Health Benefits: medical and dental coverage with Aetna, One Medical • 401k benefits with Slavic • Unlimited and flexible paid time-off • Maternity and Paternity leave • Commuter benefits • Structured training program to help you learn critical business skills • Career planning with a focus on professional development • Fully stocked pantry and fridge • An employee-driven culture with happy hours, team events, and other initiatives to celebrate our many successes
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