Director of Quality Assurance & Regulatory Affairs
September 6
🔄 Hybrid – Los Angeles
Description
• Administer & follow comprehensive SOPs and testing protocols for all products; mitigating potential quality risks and ensuring regulatory compliance for all products, both new and existing. • Oversee packaging testing protocols, ensuring all packaging meets quality standards. • Ensure all final formulas are compliant with Vacation’s “made without” list. • Monitor initial production runs to ensure product quality and consistency standards, including on-site supervision at manufacturing locations, create and enforce rigorous approval processes for all subsequent production runs. • Lead the documentation process for all products, ensuring meticulous record-keeping and compliance. • Oversee all certifications, registrations, and annual renewals. • Ensure all product labeling and marketing claims are fully substantiated and compliant with brand and regulatory standards. Collaborating with international partners where necessary. • Regularly audit all internal databases and external communications (e.g., ecommerce pages, social media posts, printed materials, etc) to ensure accurate and up-to-date product information– including claims, ingredient lists, and usage directions. • Manage the end-to-end process for product complaints and adverse events, maintaining robust documentation, swift resolution, and correspondence (internal & external). • Analyze consumer complaint trends in partnership with Marketing and Customer Service teams. • Manage all product revisions in collaboration with the VP of Product Development.
Requirements
• Bachelor’s Degree in a relevant field • A minimum of 5+ years of experience in quality assurance and regulatory compliance within a consumer packaged goods (CPG) environment • Familiarity with GMP standards, labeling and testing guidelines for FDA-regulated OTC products • Proficient in Google Suite • Ability to work on-site 2-3 days per week in Los Angeles (Mid-City) • Ability to travel when needed for audits, line trials & first production • Excellent organizational skills and a detail-oriented mindset with a strong commitment to accuracy • Proven ability to thrive in a fast-paced and dynamic environment • You have a sense of humor and are passionate about sun protection
Benefits
• Employee equity options • Discretionary bonus based on meeting/surpassing agreed upon KPIs • Comprehensive medical, dental, vision plans with 100% coverage for employees • WFH stipend and an annual learning stipend • 15 Days PTO • Complimentary Vacation® products
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