Customer Accountant

August 14

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Verra Mobility

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We are enriching lives by making transportation safer and easier.

Road Safety • Transportation • Speed Safety Cameras • Mobility • Red-Light Safety

1001 - 5000

Description

• The Customer Accountant role is a part of the Service Delivery organization and is responsible for the reconciliation of payments and other cash and non‐cash transactions for a group of customers. • This role is responsible for the managing and overseeing of customer accounts to ensure accuracy and compliance with company standards. • This role involves billing, payment processing, account reconciliation, and providing exceptional customer services to address any inquiries or issues related to accounts. • The Customer Accountant plays a crucial role in maintaining the health and integrity of the organization by ensuring timely and accurate customer transactions.

Requirements

• Minimum of 2‐3 years of related accounting/ accounts payable experience. • Prefer Bachelor’s degree in Accounting/ Finance or related field or equivalent experience. • Experience making entries in accounting information systems (Great Plains preferred). • Proficient with a variety of computer software applications in word processing and spreadsheets such as MS Word & Excel (Advanced Excel skills a plus). • Demonstrate high sense of urgency and personal initiative related to customer service and problem resolution. • Strong written communication skills (clear and precise). • Exceed customer performance expectations (SLA, issue prioritization). • Maintain strict confidentiality regarding all matters concerning the company, employees, and its customers. • Work well in a team environment and collaborate with employees from all areas of the business as required. • Utilize strong time management and organizational skills. • Money Movement domain knowledge with rails like ACH, Fedwire, CHIPS, RTP, SWIFT, Zelle and with Money Ability to provide clients with information and data, as well as gain their trust and respect while maintaining personal composure when confronted with a difficult situation and/or customer. Ability to escalate to next level management. • Excellent investigative, analytical, and problem‐solving skills. • Excellent ability to recognize control weaknesses and opportunities for process/operational improvements and develop viable risk mitigation strategies.