Marketing Outreach and Enrollment Director
August 10
🏢 In-office - Los Angeles
Description
• Meet WelbeHealth’s gross and net census growth goals • Direct and coordinate all marketing, outreach, and community engagement activities • Direct and coordinate all intake and enrollment processes, including implementing process improvements to drive efficiency and conversion • Track, oversee, and report on team performance, including meeting/exceeding goals for leads, home visits, enrollments, eligibility statuses, and proper use of Salesforce on a daily, weekly, and monthly basis • Establish strategies and maintain relationships with referral sources, including senior housing, physician groups, hospitals, post-acute facilities, and community organizations within their WelbeHealth market • Maintain WelbeHealth’s working relationship with DHCS to ensure seamless enrollment workflow, adhere to timelines, and ensure compliance with DHCS and CMS guidelines and policies • Develop department budget and direct performance to budget • Collaborate with executive teams to report on key metrics and proactively address problems
Requirements
• Bachelor’s degree in relevant field preferred; an additional five (5) years of relevant management experience may be substituted • Minimum of five (5) years of supervisory experience with at least two (2) years in senior healthcare services growth/enrollment preferred • Strong knowledge and experience with Salesforce and Microsoft Office • Experience leading in a data-driven organization, leveraging reports and data to prioritize and oversee people and projects
Benefits
• Medical insurance coverage (Medical, Dental, Vision) • Work/life balance – we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time • Advancement opportunities - We’ve got a track record of hiring and promoting from within, meaning you can create your own path! • And additional benefits
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