Zwift
We are the fitness company born from gaming. And we’re on a mission to make more people, more active, more often.
Indoor Cycling • Social Fitness • Networked Fitness • Fitness Gamification • Health and Wellness
501 - 1000
Community Support Specialist - German
July 30
🏢 In-office - Los Angeles
Zwift
We are the fitness company born from gaming. And we’re on a mission to make more people, more active, more often.
Indoor Cycling • Social Fitness • Networked Fitness • Fitness Gamification • Health and Wellness
501 - 1000
Description
• Communicate with members through all available channels • Deliver an effortless customer experience • Assist in conducting QA assessments • Ensure colleagues have up-to-date information • Track metrics and qualitative feedback • Collaborate with teams for continuous improvement • Actively participate in a virtual team environment • Exhibit strong time management
Requirements
• Experienced in handling customer inquiries with a positive attitude • Fluency in German and English • Ability to work independently • Excellent proactive problem-solving skills • Excellent attention to detail • Ability to implement data-driven changes • Can handle tasks with confidence and work in a team • Willing to support your team during times of change
Benefits
• Comprehensive and competitive benefits package • Performance bonuses • Equity • Full range of medical, financial, and other perks and benefits
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