Account Manager - EAP

July 30

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Acentra Health

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Acentra Health, formed in 2023 by the merger of industry leaders CNSI and Kepro, combines public sector knowledge, clinical expertise, and technological ingenuity to modernize the healthcare experience for state and federal partners and their priority populations$1. .$1

1001 - 5000

Description

• Build and maintain strong relationships with customers’ senior management and account management staff. • Develop a business partnership that promotes opportunities for growth and revenue. • Provide high level of service to all customer requests including anticipating future needs. • Manage contract, including renewals, and scope of work to ensure proper services. • Resolve client inquiries timely and accurately. • Contribute to Sales strategy by identifying short- and long-term issues to be addressed. • Educate customers on Acentra Health’s philosophy of managed care. • Prepare, analyze, and deliver customer reports on trends and needs. • Facilitate the implementation process and connect operations with new client.

Requirements

• 3-5 years of recent experience in account management, preferably in a healthcare setting. • Excellent verbal, written and organizational skills required. • Ability to analyze, interpret and present information is essential. • Public speaking experience is preferable. • Ability to be a strategic thinker. • Intermediate knowledge of Word, Excel, and PowerPoint. • Must be able to establish and cultivate relationships both internally and with external customers. • May include travel. • Clinical experience preferred. • EAP experience preferred.

Benefits

• Excellent benefits • Opportunities for advancement